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Software Subscription & Support
- (Free Research) In this brief video, learn how to stay ahead of IT trends with IBM Software Subscription and Support. You'll discover how you can drive efficiency, increase productivity, and streamline workflows with access to downloads and enhancements throughout the software lifecycle.
July 30, 2013
by Esker Inc.
Automate Orders and Invoices for Increased Business Efficiency
- (Free Research) Check out this informative resource to learn how driving automation into every aspect of your business processes can create even more value from the SAP® Business One system. You'll learn how one such automation technology streamlines your current processes and optimizes ROI.
August 22, 2013
by EMC Corporation
Constellation Energy Group
- (Free Research) In its quest to fully leverage the new technologies, Constellation energy realized it needed to integrate them to one another, as well as integrate them with other business processes and applications.
IBM Tivoli Service Request Manager White Paper
- (Free Research) This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
Automated contact services help health center reduce missed appointment
- (Free Research) Missed appointments can result in higher costs, clogged up office schedules, patient risks, and more. This expert e-guide reveals how the right automated contact services enabled one healthcare organization to reduce the frequency of missed appointments.
Minimizing Distressed Shipments
- (Free Research) Read this case study to learn how Lombardi Teamworks® helped a major computer manufacturer gain a complete understanding of the distressed shipment process and orchestrate efficient responses to returns. Read on to learn to learn how this large computer manufacturer saved 2 million dollars per quarter with Lombardi Teamworks®.
The Total Economic Impact of IBM® Exceptional Web Experience
- (Free Research) Delivering an optimal web experience not only helps you engage with your customers, partners, and employees but also improves relationships and increases your competitive advantage. This resource explores why investing in web experience solutions can help you achieve this.
by Avaya Inc.
Best Practices for Home Agents
- (Free Research) Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.
by Pitney Bowes Group 1 Software
The GeoTAX ® Enterprise Tax Management solution
The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues.
While JobClock is designed to be locked down and left at a jobsite 24/7, PocketClock/GPS is a portable solution that is ideal for:
-Crews on the move,
-Multiple cost codes,
-Service and route work
TripAdvisor and Workday: Traveling to the Cloud on a Unified Suite of Applications
- (Free Research) A genuine game-changer in the world of travel planning, TripAdvisor believes in moving fast. "We're really interested in delivering the best we can for our visitors to the web site, as quickly as possible," according to Stephen Kaufer, president and CEO of TripAdvisor. They call their philosophy "speed wins." And that's why they chose Workday
by Kronos Incorporated
Aker Shipyard Reduces Fees and Payroll Error to Achieve 110% ROI Fast.
- (Free Research) In September 2003, Aker's payroll and human resources team determined that its
current human resources application, Abra could no longer support the company in
pursuing its organizational objectives. Aker evaluated solutions from Kronos, ADP, and Ceridian. Kronos Workforce HR and Kronos Workforce Payroll were chosen for a number of reasons...
8 Steps to Standardize Multi-Country Payroll Processes
- (Free Research) This paper explores the challenges associated with standardizing multi-country payroll programs and outlines eight essential steps for success. Read on for a deeper understanding of how to assess your current international payroll operations and learn how to design a payroll strategy that aligns with your company’s strategic objectives.
- (Free Research) Workday offers cloud-based SaaS solutions to a broad range of HR and finance challenges. Check out this video to discover what your company can achieve with Workday's Human Capital Management solutions.
by EqualLogic, Inc.
Business Continuity Strategies for SMBs
- (Free Research) Business continuity has historically been out of reach for small- and medium-sized businesses (SMBs) because it was too costly and complicated.
by Kronos Incorporated
Geiger Ready-Mix Improves Decision Making and Controls Costs with Kronos
- (Free Research) Geiger upgraded from a paper timecard system that required manual processing - a significant challenge for an organization with a weekly payroll cycle. The system could handle some of Geiger's unique pay features, but they had no way to track this information historically. Read on to learn how Geiger overcame this and other challenges.
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
- (Free Research) This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
by Infor WFM Workbrain
Pros and cons of WFM in the call center
- (Free Research) The market for workforce management (WFM) software in the contact center saw double-digit growth last year, but the technology still needs work, according to experts. In this e-guide you’ll explore the pros and cons of WFM.
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