Data Center Management | Storage Management | Virtualization | Business Process Management (BPM) | Disk-based Backup & Storage/ RAID | Business Intelligence Solutions | Application Servers | Backup Systems and Services | Mainframe/ High-end Servers | Storage Area Network (SAN)/ Network Attached Storage (NAS)

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Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns by Five9 September 10, 2009 - (Free Research) Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Online Training Case Study by SyberWorks, Inc. December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: 1-800-FLOWERS.COM Assuring improvements in business continuity with Fax on Demand by Esker Inc. December 2007 - (Free Research) Read this brief case study to learn how 1-800-FLOWERS.COM faced the challenge to implement the next stage of a strategy for faxed order communications to accommodate key seasonal spikes in demand while avoiding unnecessary capacity expenditures. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: A Model of Virtualization by Dell India October 2008 - (Free Research) Read this case study to learn how the Dell IT group has virtualized more than 5,000 servers and saved the company over US$29 million using a scalable, worldwide virtualization model. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HotSchedules Customer Case Study by Dell and Microsoft December 2008 - (Free Research) In this case study read how Hot Schedules needed to design and deploy a new data center infrastructure that could accommodate rapid annual business growth while also controlling hardware acquisition and power consumption costs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Shift to Blades Speeds Up and Simplifies IT by Dell India February 2009 - (Free Research) Read this paper to learn how Precision Automation and Robotics India Ltd reduced server footprint by 50 percent and energy costs by 30 percent by implementing an infrastructure based Dell™ PowerEdge™ blades running virtualization and Dell/EMC SAN array. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc. September 2009 - (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

More Accurate Inventory Control Delivers Better Customer Service: Virco Case Study by CDC Global Services - Catalyst September 2009 - (Free Research) In this case study you will learn how Virco turned to Catalyst, to improve its efficiency and lower costs related to warehouse activities. Catalyst is a warehouse management system that works with current SAP foundations and provides accurate inventory control to eliminate stock-outs, without negatively impacting customer service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Brown & Brown Protector Plans: E-Discovery Results 5X Faster - Data Integrity Ensured, Hardware And Labor Requirements Minimized With SaaS-Based Unified Email Management Solution by Mimecast August 2009 - (Free Research) In this case study, we'll see why Brown & Brown Protector Plans turned to Mimecast's SaaS-based, "always available" enterprise email management in the cloud for their archiving, discovery, continuity, security and policy needs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Customer case studies using HP Business Availability Center by Hewlett-Packard Company June 2009 - (Free Research) Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company October 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avatars Proven to Increase Advertising Effectiveness by Humanity Interactive September 2009 - (Free Research) Blue Rain commissioned Humanity Online to create an avatar for their character "Marcus OneNote" that could act, react, and interact with visitors to the OneNote Ad and landing page of the community site for OneNote. Read on to learn how avatars are increasing advertising effectiveness. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Tableau Data Visualization Software Center by Tableau Software March 2008 - (Free Research) The next generation of business intelligent software can be found in this software center from Tableau. The resources compiled here explore ways your organization can get answers from the next generation of business intelligent software. Read more about how you can achieve fast analytics and visualization for everyone from Tableau. (MICROSITE) VIEW ABSTRACT | GO TO

Case Study: Blount Overcomes Operational Efficiency Challenges by CDC Global Services - Catalyst September 2009 - (Free Research) In this case study you will learn how Catalyst's expertise in SAP and process improvement was integral in helping Blount decrease order fulfillment time, increase pick process visibility, remove pack station bottleneck, eliminate pack station disorder, reduce packing and shipping errors, increase inventory accuracy and more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Double-Take Software Case Study: Matrix Group by Double-Take Software UK October 2009 - (Free Research) Matrix Group, a privately owned financial services business, was looking to implement a full disaster recovery and continuity strategy. Read this case study to learn how Matrix Group worked with Double-Take Software to create a highly resilient, reliable and predictable IT system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Geisinger Health System Selects Kofax Intelligent Capture & Exchange to Automate Medical Records Processing by Kofax, Inc. August 2009 - (Free Research) This case study will take a look at how Geisinger Health System worked with Kofax Intelligent Capture and Exchange to manage a rapidly growing amount of data at multiple locations. By upgrading to Kofax Capture 5, Geisinger Health System was able to scan high resolution copies of patient records into the workflow and access them at any location. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Helping AIC Cut Daily Backup Window While Saving Money & Staff Time by Quantum Corporation April 2009 - (Free Research) Read this customer case study to see how Canadian mutual fund company AIC Ltd. leveraged Quantum's DXi™5500 disk backup solution featuring data deduplication and replication technology in order to drastically reduce backup time as well as cut storage costs and management. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Brokerage Trades Up to Robust Server Platform by Dell India February 2009 - (Free Research) Read this paper to learn how Dell PowerEdge servers with virtualization helped reduce datacenter footprint by over 35 percent at Pune e Stock Broking. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Indiabulls Gets Bullish on Growth by Deploying Dell Servers and a Dell SAN by Dell India December 2007 - (Free Research) Read this case study to learn how one of India's leading financial services firms paved the way for continued growth and improved customer service by deploying Dell servers and a Dell SAN. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Data Center Facilities IT Handbook: Mastering data center climate control by Dell, Inc. and Intel May 2009 - (Free Research) This SearchDataCenter.com eBook takes a look at how to master the climate control for the data center. Organizations are creating more heat in smaller places which in turn requires efficient and effective climate control. Read this paper to learn more about how to properly cool your data center. (EBOOK) VIEW ABSTRACT | GO TO

Case Study: Rouse Partners with Double-Take Software to Develop a Robust Business Continuity Plan by Double-Take Software UK October 2009 - (Free Research) As a highly respected leading global intellectual property (IP) consultancy and law firm, Rouse needed to be confident in its level of client service, even in the event of a IT system failure. Read this case study to learn how Rouse partnered with Double-Take Software to develop and implement a full business continuity plan. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Consolidating Network Security Functionalities in Large Enterprises by Fortinet, Inc. / Alternative Technology Group of Arrow ECS April 2009 - (Free Research) Read this case study to learn how the Fortinet solution has successfully aided the Laguna Development Corporation in consolidating network security functionalities. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Delivering Identity Management Results in 30 Days by Oracle Corporation September 2009 - (Free Research) Learn how organizations like yours are leveraging identity management solutions and designing implementations to accelerate their time to value and achieve their security, compliance and IT cost savings goals today. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Case Study: Quantum Data Deduplication Solution Provides IFB with Complete Return on Investment in Only Four Weeks by Quantum Corporation June 2009 - (Free Research) How does a dynamic U.K. business get its large customers to entrust it with their data? The answer is to deploy a Quantum data deduplication solution. By implementing a comprehensive disk-to-disk-to-tape (D2D2T) backup and restore infrastructure based on the Quantum DXi-Series.. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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