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A Buyer’s Guide for Software Companies Considering On-demand Financial Applications to Meet Their Business Requirements by Intacct

July 01, 2008 - The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and leading independent Software Vendors to leverage on-demand financial applications.

A Closer Look at SaaS Purchasing Behaviors and Attitudes by Citrix Online - GotoMyPC

July 01, 2008 - The Software-as-a-Service (SaaS) delivery model provides end users with the full benefits of software access without the high cost and complexity of premise-based counterparts. Citrix Online recently conducted a survey on the subject of…

A Look at Business Transformation - Perception Vs. Reality by Alcatel Lucent

March 01, 2008 - Alcatel-Lucent has developed the Transformation Advantage™ Framework to guide operators in making the right large-scale changes.

A Manufacturing Imperative: Enterprise Service-Oriented Architecture by SAP America, Inc.

August 01, 2008 - This white paper describes enterprise SOA and the business opportunities it creates for manufacturers.

A New Approach to IT Governance - IT Portfolio Management Positions the CIO as a Powerful Business Partner by Primavera Systems Inc.

February 01, 2008 - Learn how the IT Governance process described in this informative whitepaper can transform the CIO's role and the role IT plays in the organization.

A Perspective on Telecommunications Business Transformation - Operations Transformation Strategies by Alcatel Lucent

February 01, 2008 - This white paper discusses the challenges that service providers face with the rapidly evolving telecommunications marketplace. Learn how to remain competitive in today's volatile market by reviewing some of the proven strategies for operational...

A Practical Guide to VoIP for Small Businesses by Avaya, Inc

August 01, 2008 - VoIP is a new communications technology that brings with it several new capabilities that really change the meaning of the term telephone call. This guide will give you a better understanding of VoIP so you can see what it can do for your business.

A Roadmap for Deploying Converged Networks by Avaya, Inc

June 01, 2008 - There is an unstoppable movement on the part of network organizations to deploy IP Telephony. This white paper reviews important consideration when deploying a converged network focusing on IP vs TDM technology, IP Readiness, Network Design, Implementation and on going management.

A Special Guide to Document Management - Eliminate the Pain of Paper by Captaris

February 01, 2008 - Learn how to improve efficiency, reduce costs, provide better customer service and reduce risk by implementing a document management solution.

A Strategic Approach to Enabling by BlackBerry

August 01, 2008 - Today's successful enterprises are discovering that granting mobile access to critical business applications can increase productivity and revenue.

A Unique Approach to Reducing MTTR by NetScout Systems, Inc.

June 01, 2008 - Read this paper to find out how to reduce troubleshooting and downtime caused by network and applications problems

A Whole New World of Opportunity by Metastorm

February 20, 2008 - Business process management technology combined with a process-centric view of your operations can help you transform your organization to be more forward-looking and better equipped to respond quickly to market changes.

Aberdeen Report: Making Money via Mobile Field Services by Astea International Inc.

November 01, 2007 - Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information.

Accelerate Business Performance Gains with Manufacturing Execution Systems by Visiprise

February 01, 2008 - A Manufacturing Execution System (MES) is a dynamic information system that drives effective execution of manufacturing operations.

Accelerate ROI and Reduce Costs with Incentive Compensation System by AcTEK

April 01, 2008 - This document provides insurance carriers with an overview of expected Return on Investment to be gained from deploying the ACom3 Commission and Incentive Compensation system.

Accelerate Sales Velocity by Oracle Corporation.

June 01, 2008 - Oracle has documented five best practices for dramatically improving pipeline management and, in turn, increasing sales velocity.

Accelerate Your Business with WebSphere Portal Accelerators by IBM.

August 01, 2008 - This demonstration shows how accelerators for IBM WebSphere Portal Server help an organization effectively deal with a critical Customer Service situation.

Accelerating Enterprise Application ROI by OnDemand Software.

April 01, 2008 - This white paper identifies the most important capabilities of an effective enterprise application training platform.

Accelerating the Delivery of On-Demand Applications to Meet Escalating Expectations of Corporate Customers by Akamai Technologies.

March 01, 2008 - The purpose of this whitepaper is to examine the escalating service delivery requirements of the SaaS marketplace.

Achieve Unlimited Growth and Acquisition Capabilities with IBM applications by Xperia

June 01, 2008 - Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources.

Achieved Closed-Loop B2B Marketing by Extraprise Group, Inc.

August 01, 2008 - Database marketing’s time is now, and as companies realize its importance the number of constituents will grow, meaning the database should be at the forefront of all new initiatives.

Achieving Management Excellence: The Next Boardroom Discussion by Oracle Corporation.

August 01, 2008 - View this videocast and gain exclusive insight into the launch of a major new release of Oracle's Enterprise Performance Management System (EPM).

Achieving Service-Level Compliance with Business-Critical Applications by Quest Software, Inc

April 01, 2008 - This paper seeks to help IT managers become proactive in managing their business-critical applications and drive application effectiveness in their organizations. It uncovers some of the greatest challenges found in management of business-criti…

Adaptive Network Architecture by Hewlett-Packard Company

June 01, 2008 - Networks today need the capacity and flexibility to create rapid yet secure infrastructure access for partners, customers. Read this white paper and learn a new adaptive networking approach.

Advanced DPI: Intelligent Security and Insight Add up to Opportunity by Alcatel Lucent

February 01, 2008 - Advanced DPI supplies intelligence service providers can use to better manage traffic, mitigate current and future security threats, and develop and deploy new services.

Advent Portfolio Exchange Demo by Advent Software, Inc

July 01, 2008 - Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.

AETHON Chooses Landslide Technologies over SFA/CRM by Landslide Technologies, Inc.

June 01, 2008 - With Landslide Technologies, Aethon's selling process was formally defined within days and made clearly visible for every new hire to follow without requiring intensive training or repeated instructions.

Agile Development: Meeting the Enterprise Challenge by Telelogic, An IBM Company

July 01, 2008 - This whitepaper will explore the role of advanced configuration and change management solutions in supporting agile software development. It will also discuss how helping the IT department will help organizations to reach their full potential.

Airgas: Sap Business Transformation Study by SAP America, Inc.

June 01, 2008 - Airgas was looking for a single solution that could ensure a quick return on investment, SAP NetWeaver MDM offered the broad functionality, robust architecture, and ability to manage rich product content that Airgas required.

Akamai Application Performance Services for the Manufacturing Industry by Akamai Technologies

Manufacturing web sites serve a dual role. Extranets keep suppliers and dealers productive and also provide media-rich B2C sites with personalized, engaging content and applications for brand-building and self service. To succeed, manufacturers like Audi, Toyota, and Nissan rely on Akamai.

Akamai Application Performance Services for the Manufacturing Industry by Akamai Technologies.

Akamai Technologies managed services address core weaknesses of the public Internet, using the Akamai platform - 25,000 servers across 69 countries - to detect and avoid problem spots.

Akamai Electronic Software Delivery: Business Benefits and Best Practices by Akamai Technologies.

April 01, 2008 - Akamai’s Electronic Software Delivery solution is the industry-leading delivery platform for electronic software downloads and it helps companies enjoy superior business returns on their ESD investments.

Akamai Services for the High Tech Industry by Akamai Technologies

Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe.

Akamai Services for the High Tech Industry by Akamai Technologies.

Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities.

Alcatel-Lucent's Managed IP PBX Enables KPN to Reposition Its Portfolio and Grow SMB Business -Yankee Group by Alcatel Lucent

February 01, 2008 - This white paper discusses the experiences of KPN, a company that integrated Alcatel-Lucent’s managed OmniPCX Office IP PBX into its service portfolio, branding it Flexible.

Aldon Community Manager - Requirements Management & Incident by Aldon.

Aldon Community Manager is a Web-based requirements and incident management solution. Aldon Community Manager monitors change requests, manages approvals, associates requirements and projects, and provides workflow templates and essential infrastructure.

Aligning Business and Insurance Technology, 2007 P&C Technology Survey Results by Fiserv Insurance Solutions.

April 01, 2008 - In May 2007, Fiserv Insurance Solutions surveyed IT leaders at some of the leading property & casualty insurance carriers in the United States. From our second annual survey we see new trends developing and others that continue because of their…

Anatomy of an Archiving Project: Seven Essential Components for Managing Your Enterprise Data by IBM.

March 01, 2008 - Only Princeton Softech Optim™ provides proven, full-lifecycle capabilities for archiving and managing application data, with the broadest range of implementation options to ensure your success.

Application Performance Brief: Oracle Applications by Blue Coat

March 01, 2008 - Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle’s core relational database management system technologies.

Apply ITIL Best Practices with Confidence Using TechExcel Service Suite for Asset Management, Service Desk and CRM by TechExcel, Inc.

December 01, 2006 - This complimentary webcast details the new features and benefits of TechExcel Service Suite, the newest version of our Asset Management, Service Desk and CRM solution, enabling you to meet critical ITIL initiatives.

Apply the ITIL Framework with Confidence by TechExcel, Inc.

March 02, 2007 - ITIL provides the foundation for quality IT service management. It actively supports corporate goals by offering services that are based on efficient principles and adequately fulfilling business requirements. With the ITIL framework, IT fulfills the promise of the profit generator instead of being seen as a cost burden.

Are you ready for outsourced systems management? by OnForce, Inc.

July 01, 2008 - In a Webcast presentation, Noel, Ptak & Associates Analyst Richard Ptak assesses the outsourcing of systems management services and discusses the range of issues facing service providers.

Astea Alliance - Service Lifecycle Management by Astea International Inc.

Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.

Astea Alliance Service Management Suite by Astea International Inc.

Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.

Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center: Optimizing a Self Service Contact Center With Speech, VoIP, Data Integration and Performance Analytics by Astute Solutions

November 01, 2006 - This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals.

Astute Solutions and AberdeenGroup Benchmark Report: The Multi-Channel Call Center Agent - Reality or Myth? by Astute Solutions

July 01, 2007 - The traditional call center supports four separate channels; web self-service, email, chat and voice. Aberdeen research shows that companies evaluating methods to reduce costs recognized the efficiencies of utilizing a single agent across all of the traditional channels.

ATS Evaluation Process by iCIMS

July 01, 2008 - Finding the right applicant tracking system that meets all the needs of your organization can be an overwhelming task. This document is designed as an educational tool to guide your organization in the search for the proper solution.

Automated Sales Order Processing for Order-to-Cash Performance with SAP® Solutions by Esker Inc.

July 01, 2008 - This white paper examines the challenges faced today by SAP customers who are still manually processing sales orders as well as the outcomes of automated sales order processing-including time, labor and cost savings.

Automating and Optimizing Service Desk Performance by Kaseya

April 01, 2008 - The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...

Automotive Manufacturing: Increasing Competitiveness in a Global Industry by Microsoft Dynamics.

June 01, 2008 - Microsoft and its partners are uniquely qualified to deliver engineering, lean manufacturing, accounting, and CRM solutions.

Avoiding Data Integration Pitfalls by Pitney Bowes Group 1 Software

May 01, 2008 - In this Webcast, featured speaker Michael Czerniawski of System's Evolution, Inc. (SEI), discusses data integration pitfalls and will provide you the five keys to getting the information you need now.

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