Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc. - A Case Study

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Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.

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Published on: September 16, 2009
Type of content: CASE STUDY
Format: Unknown
Length: 2 pages
Price: FREE

Overview:
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.

Choosing Rescue for its reliability, speed of connection, multiple session handling, and ease of use, they saved an estimated five minutes per call over previous support tools and now manage software installs without having to send out DVDs or thumb drives.

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