Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..

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Customer Service (General) | Customer Interaction Management | Content Delivery Networks/ Web Application Acceleration | Issue Tracking and Management | Help Desk and Call Management | Problem Ticket Management | Web Site Optimization | On-line Customer Support | Intelligent Agent-Collaborative Filtering Technologies | Personalization Management

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Retail Opportunities in a World of Extremes: Understanding Today's Teens and Boomers by IBM. May 2008 - (Free Research) This paper summarizes some of the key findings from the research and offers retailers a window into the opportunities available in the world of extremes. (WHITE PAPER) GO TO WHITE PAPER

NetAcuity IP Intelligence Technology by Digital Element. NetAcuity IP Intelligence provides the most comprehensive set of IP data available for targeted online advertising, content localization, geographic rights management, local search optimization, local ad serving, and enhanced analytics.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

On-Demand Support Software by Parature Inc. Parature eTicket enables your customers to submit support tickets through your customer service or help desk websites, and enables your support team to track, route and manage customer tickets. As a result, your customer support team will provide efficient, superior customer service, resulting in satisfied and loyal customers.  (ASP) GO TO DETAILED REPORT

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