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Multi-Channel Mayhem: Tapping the Customer Experience for Competitive Advantage by SAS Institute Inc. August 20, 2009 - (Free Research) This webcast focuses on results from compelling research that is focused on multi-channel customer management. This research will help marketers better manage the multi-channel customer experience and develop future strategies. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Maximize Security, Performance and Availability with MySQL Enterprise Subscription Services by Sun Microsystems, Inc. August 01, 2008 - (Free Research) This paper explores how you can confidently deploy MySQL as part of an innovative and cost-effective platform ideal for delivering internet-based applications. It examines the challenges associated with building and supporting scalable, data-driven online applications using, open source web 2.0 technologies and provides a detailed overview... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real-Time Collaboration Tools by Citrix Online August 19, 2009 - (Free Research) This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools. (EBOOK) VIEW ABSTRACT | GO TO

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