TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves. Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more... >> Discover more offerings from Bowen & Groves.

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Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

NetAcuity IP Intelligence Technology by Digital Element. NetAcuity IP Intelligence provides the most comprehensive set of IP data available for targeted online advertising, content localization, geographic rights management, local search optimization, local ad serving, and enhanced analytics.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dispatch Direct: Service Call Dispatching by Dispatch Direct Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS for Food & Beverage - Integrated ERP for Perishable Goods Manufacturers by IFS Our Food and Beverage software solution provides you with the capability to structure monitor and refine your business practices to meet the demands of the industry.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

A Closer Look at SaaS Purchasing Behaviors and Attitudes by Citrix Online - GotoMyPC July 2008 - (Free Research) The Software-as-a-Service (SaaS) delivery model provides end users with the full benefits of software access without the high cost and complexity of premise-based counterparts. Citrix Online recently conducted a survey on the subject of… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ServiceCEO for General Repair and Handyman Service Companies by Insight Direct (E-mail this company) There is no better software to help you run your Repair service company. Understanding the specific needs of the General Repair industry, we know what it's like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff. ServiceCEO handles every aspect of your business.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ServiceCEO for Janitorial and Professional Cleaning Services by Insight Direct (E-mail this company) There is no better software to help you run your Professional Cleaning service. Understanding the specific needs of the Janitorial and Cleaning service industry, we know what it's like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff. ServiceCEO handles every aspect of your business.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Integration Appliances - Simplify Software as a Service (SaaS) Integration by Cast Iron Systems March 2008 - (Free Research) Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Guide To Complete Solutions: How Small and Midsized Businesses Use Integrated Business Management Suites to Leverage Business Growth by Sage Software Inc. (E-mail this company) May 2007 - (Free Research) Recent trends in globalization, e-commerce, and automation have changed the business environment and increased competitive pressures. This paper describes how integrated business management solutions can help today’s small and midsized business leaders leverage better operational efficiency and deliver improved service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implement New Technology to Improve Productivity in the Dictation-Transcription Process Using Philips Dictation Technology by PHILIPS Speech Processing May 2008 - (Free Research) AOK Brandenburg installed Philips SpeechExec Enterprise dictation and transcription software for 15 workstations and the system is virtually self-explanatory due to the simple operation. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Akamai Electronic Software Delivery: Business Benefits and Best Practices by Akamai Technologies. April 2008 - (Free Research) Akamai’s Electronic Software Delivery solution is the industry-leading delivery platform for electronic software downloads and it helps companies enjoy superior business returns on their ESD investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akamai Services for the High Tech Industry by Akamai Technologies. Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities.  (SERVICE) GO TO DETAILED REPORT

Will Your Organization Benefit from Fax Server Software? by Captaris February 2008 - (Free Research) Will your organization benefit from fax server software? Determine your document delivery needs, the benefits of implementing an electronic fax and document delivery solution and the benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

10 Questions to Determine If You Need to Replace Your Fax Machines with Fax Server Software by Captaris February 2008 - (Free Research) Learn about a secure, efficient way to send and receive documents from virtually any application. Discover how replacing your organization?s fax machines with fax server software can help reduce costs and minimize risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quality Management for Manufacturers: Some Assembly Required by Epicor Software Corporation. August 2008 - (Free Research) Investing in ERP solutions today means more than just meeting the basic needs of the Supply Chain. Lori Gipp, VP of Marketing, IQS will join the webcast to present this type of extended ERP offering with QMS. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Oracle E-Business Suite: Reduce Cost, Increase Flexibility, and Prime Your Organization for Growth by Oracle Corporation. March 2008 - (Free Research) This total cost of ownership (TCO) case study on Central Plastics explores how Oracle E-Business Suite On Demand reduces costs, increases flexibility, and primes companies for growth. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Enterprise telephony: IP PBX vs. UC software by SearchUnifiedCommunications.com September 2008 - (Free Research) In this video interview, Burton Group Senior Consultant Ken Agress will examine how UC software is challenging the traditional IP-PBX and how telephony fits in the market evolution of unified communications. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

A Buyer’s Guide for Software Companies Considering On-demand Financial Applications to Meet Their Business Requirements by Intacct July 2008 - (Free Research) The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and leading independent Software Vendors to leverage on-demand financial applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Software as a Service (SaaS): Shift from Tactical to Strategic Focus by Oracle Corporation. August 2008 - (Free Research) Learn how software as a service (SaaS) and business alignment are reshaping the on-demand environment and are enabling IT departments to operate more strategically. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy by Keynote Systems February 2008 - (Free Research) One element of service level management is internal monitoring of hardware and applications. But companies now acknowledge the need to monitor Web site performance from an end-user perspective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications by Cisco Systems, Inc September 2008 - (Free Research) This white paper helps in better understanding all the different cost factors and includes a simplified calculator that will help influencers and decision makers to better estimate the true TCO of a SaaS versus a traditional software deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Numara® Track-It! 8 Overview Webinar by Numara Software March 2008 - (Free Research) In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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