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Info Support: Responding Faster to Customers by Dell and Microsoft
June 09, 2009 - (Free Research) This case study outlines how Info Support, a Dutch IT service provider, was able to launch new servers and storage up to 75% faster using virtualization. The challenge was that Info Support wanted to respond to their clients faster by creating an environment where new projects were up and running in a couple of hours.
Data Quality: A Survival Guide For Marketing by SAP America Inc
June 02, 2009 - (Free Research) Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework.
ePlus Technology IT Sourcing, Services, Support & Solutions by ePlus Technology
December 28, 2007 - (Free Research) ePlus Technology helps you develop cost-effective strategies that meet your immediate IT needs as well as your long-term business objectives - letting you focus on your core business. When combined with our suite of on-demand supply chain and financing solutions, ePlus IT services will help you improve asset utilization across your organization.
A Framework for Assuring IT Service Quality and Performance by CA
January 06, 2009 - (Free Research) The goal of the white paper is to present a framework that IT organizations can customize for use in their environment and also the framework highlights that an IT organization must implement in order to continually improve its capabilities.
The Total Economic Impact™ Of Progress Management for Interconnected Applications by Progress Software, Inc.
February 01, 2009 - (Free Research) In February 2009, Progress Actional commissioned Forrester Consulting to examine the total economic impact and potential ROI enterprises may realize by deploying Progress Actional. The Progress Actional solution provides visibility, security, and control of the activities of services and end-to-end business transactions in a runtime environment.
Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America Inc
January 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
Nine Ways to Cut Costs While Keeping the Lights On by Wipro Technologies
April 2009 - (Free Research) Amidst a macroeconomic global recession, companies are looking for ways to reduce their costs by 25% or more. The following paper represents the top set of cost-reduction initiatives that Wipro clients have effectively implemented.
The 2008 ERP in Manufacturing Benchmark Report by Infor
September 2008 - (Free Research) This report explores feedback provided by over 1200 manufacturers, and aims to serve as a roadmap to those in the manufacturing community that desires to reduce costs, and develop customer responsiveness through successful ERP implementations.
It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation
September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
Siemens Enterprise Communications by CA
October 2008 - (Free Research) When Siemens Enterprise Communications expanded its network management services, it overcame the challenge of meeting growing customer demands while keeping costs low, by using a Network & Voice Management solution from CA.
eBook: The Definitive Guide to Converged Network Management by CA
October 2008 - (Free Research) This guide highlights the overall service management challenges facing enterprise business and identify common industry best practices for effectively managing an integrated, unified communications environment using VoIP.
Wipro Consulting Services (WCS): Redefining the Consulting DNA by Wipro Technologies
May 2009 - (Free Research) Read this white paper to learn about the evolution of Wipro Consulting Services (WCS) as well as the methods critical to it's success. Explore the difficulties management faced in achieving an optimal organizational design, key consulting practice areas the company specialized in, and it's strategies for long term growth.
Information Drives Operational Excellence by Oracle Corporation
December 2008 - (Free Research) Oracle Advanced Customer Services provides several different service offerings to help companies strike the right balance between performance, value, and cost.
Lean Across the Enterprise: Using Lean Manufacturing Techniques to Leverage ERP Investments by Exact Software
October 2008 - (Free Research) What is Lean Technology? In these economic times, people look at the belt-tightening exercises they've performed to reduce expenses across their enterprises and declare, "We're already lean! How can we get any leaner?" In truth, Lean Manufacturing goes far beyond cost reduction and is actually grounded upon the elimination of waste.
Application Performance Brief: Oracle Applications by Blue Coat
January 2007 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies.
Madness? Mergers, Acquisitions, and Divestitures by SAP America Inc
October 2008 - (Free Research) This paper discusses why failure happens and how to prevent it by following the overriding best practice in successful acquisitions, mergers, and divestitures: preparedness.
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