CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.
		M1 by B & G™ ERP Program Aids Growth of UK Sophisticated Electronics Manufacturer - Fozmula Ltd by Bowen & Groves. Fozmula's range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within more... >> Discover more offerings from Bowen & Groves.

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Customer Relationship Management (CRM) | Enterprise Resource Planning (ERP) | Business Intelligence Solutions | Business Process Management (BPM) | Customer Service (General) | Telephony/ CTI/ VOIP | Unified Communications / Voice & Data Convergence | Service Oriented Architecture (SOA) | Manufacturing Solutions (Integrated) | Supply Chain Management

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Info Support: Responding Faster to Customers by Dell and Microsoft June 09, 2009 - (Free Research) This case study outlines how Info Support, a Dutch IT service provider, was able to launch new servers and storage up to 75% faster using virtualization. The challenge was that Info Support wanted to respond to their clients faster by creating an environment where new projects were up and running in a couple of hours. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Data Quality: A Survival Guide For Marketing by SAP America Inc June 02, 2009 - (Free Research) Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ePlus Technology IT Sourcing, Services, Support & Solutions by ePlus Technology December 28, 2007 - (Free Research) ePlus Technology helps you develop cost-effective strategies that meet your immediate IT needs as well as your long-term business objectives - letting you focus on your core business. When combined with our suite of on-demand supply chain and financing solutions, ePlus IT services will help you improve asset utilization across your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Compelling Case for Unified Messaging: Changes in unified communications make UM the right choice for most enterprises by Microsoft January 01, 2009 - (Free Research) A Unified Messaging (UM) solution that answers telephone calls and stores the voice recordings in the users' e-mail inboxes is also the best business process option for most enterprises, providing improved business outcomes. This paper will describe the major business value gains that are possible with the new UM solutions. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Practical Recommendations for Data Migration - A White Paper by Bloor Research by Talend February 10, 2009 - (Free Research) Data migration can be defined as transferring of data between storage types, formats or computer systems, it is required when organizations or individuals change computer systems or upgrade to new systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Framework for Assuring IT Service Quality and Performance by CA January 06, 2009 - (Free Research) The goal of the white paper is to present a framework that IT organizations can customize for use in their environment and also the framework highlights that an IT organization must implement in order to continually improve its capabilities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Customer data integration implementation: How to be a CDI success story by Acxiom Corporation April 07, 2009 - (Free Research) Read this E-Guide and explore a variety of suitable real-time data integration methods as well as relevant benefits and drawbacks. Learn how your organization can improve efficiency and obtain a competitive advantage with CDI. (EGUIDE) VIEW ABSTRACT | GO TO

The Total Economic Impact™ Of Progress Management for Interconnected Applications by Progress Software, Inc. February 01, 2009 - (Free Research) In February 2009, Progress Actional commissioned Forrester Consulting to examine the total economic impact and potential ROI enterprises may realize by deploying Progress Actional. The Progress Actional solution provides visibility, security, and control of the activities of services and end-to-end business transactions in a runtime environment. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

How Successful ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating a Manufacturing ERP Purchase by IQMS December 2008 - (Free Research) This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America Inc January 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Eight Best Practices for Running Blackberry Enterprise Server on Lotus Notes Domino by BlackBerry March 2008 - (Free Research) These eight best practices and maintenance tips will keep BlackBerry Enterprise Server running properly in your Lotus Notes Domino environment. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Nine Ways to Cut Costs While Keeping the Lights On by Wipro Technologies April 2009 - (Free Research) Amidst a macroeconomic global recession, companies are looking for ways to reduce their costs by 25% or more. The following paper represents the top set of cost-reduction initiatives that Wipro clients have effectively implemented. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 2008 ERP in Manufacturing Benchmark Report by Infor September 2008 - (Free Research) This report explores feedback provided by over 1200 manufacturers, and aims to serve as a roadmap to those in the manufacturing community that desires to reduce costs, and develop customer responsiveness through successful ERP implementations. (BOOK) VIEW ABSTRACT | GO TO

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Siemens Enterprise Communications by CA October 2008 - (Free Research) When Siemens Enterprise Communications expanded its network management services, it overcame the challenge of meeting growing customer demands while keeping costs low, by using a Network & Voice Management solution from CA. (CASE STUDY) GO TO CASE STUDY

eBook: The Definitive Guide to Converged Network Management by CA October 2008 - (Free Research) This guide highlights the overall service management challenges facing enterprise business and identify common industry best practices for effectively managing an integrated, unified communications environment using VoIP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Wipro Consulting Services (WCS): Redefining the Consulting DNA by Wipro Technologies May 2009 - (Free Research) Read this white paper to learn about the evolution of Wipro Consulting Services (WCS) as well as the methods critical to it's success. Explore the difficulties management faced in achieving an optimal organizational design, key consulting practice areas the company specialized in, and it's strategies for long term growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Questions Asked by Service Providers when Considering an Open Source BSS Solution by Transverse May 2009 - (Free Research) Moderated by Mark Lowenstein, Managing Director of the Mobile Ecosystem, the leading consulting and advisory firm focused on next generation mobile communications products and services, this podcast features the top ten questions asked by service providers when considering an open source BSS solution. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Information Drives Operational Excellence by Oracle Corporation December 2008 - (Free Research) Oracle Advanced Customer Services provides several different service offerings to help companies strike the right balance between performance, value, and cost. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lean Across the Enterprise: Using Lean Manufacturing Techniques to Leverage ERP Investments by Exact Software October 2008 - (Free Research) What is Lean Technology? In these economic times, people look at the belt-tightening exercises they've performed to reduce expenses across their enterprises and declare, "We're already lean! How can we get any leaner?" In truth, Lean Manufacturing goes far beyond cost reduction and is actually grounded upon the elimination of waste. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Performance Brief: Oracle Applications by Blue Coat January 2007 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Business Intelligence: The Definitive Guide for Midsize Organizations by SAP America Inc June 2008 - (Free Research) Business intelligence (BI) allows organizations to better understand, analyze, and even predict what's occurring in their company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Madness? Mergers, Acquisitions, and Divestitures by SAP America Inc October 2008 - (Free Research) This paper discusses why failure happens and how to prevent it by following the overriding best practice in successful acquisitions, mergers, and divestitures: preparedness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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