TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		IP Phone 7900 by Cisco Systems, Inc. The new suite of evolutionary Cisco Unified IP Phones, Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G models, have Advanced Media endpoints, which create an more... >> Discover more offerings from Cisco Systems, Inc.

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Application Performance Brief: Oracle Applications by Blue Coat March 2008 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle’s core relational database management system technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fax over IP (FoIP): What is the Right Way to Implement it for Your Organization by Captaris February 2008 - (Free Research) This paper provides pragmatic advice to organizations who are looking for a migration strategy for fax, given their transition to voice over IP (VoIP). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support solution by Extraview Corporation. ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Value of Integrated Security for Small and Medium-sized Businesses and Enterprise Branch Offices by Cisco Systems, Inc February 2008 - (Free Research) This white paper focuses on the changing security landscape and the embedded security features of Cisco 800, 1800, 2800, and 3800 Series Integrated Services Routers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView IT HelpDesk by Extraview Corporation. ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Five Myths of Infrastructure Monitoring by Hewlett-Packard Company August 2008 - (Free Research) This paper explains Five myths of infrastructure monitoring and how end-user monitoring can help you improve customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by VMware, Inc August 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications: A Practical Approach by Avaya, Inc June 2008 - (Free Research) In this exclusive E-Guide, Gary Audin provides expert in-depth tips for making a smooth transition to unified communications (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhancing SQL Reporting Services with Double-Take by Double-Take Software. February 2008 - (Free Research) Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Going Serverless at the Branch Office: Using WAN Optimization to Solve the Server Consolidation Challenge by Expand Networks June 2008 - (Free Research) The Expand Accelerator is a standards-based, tightly integrated, multi-service platform that delivers a complete application acceleration solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP) by CDC Software - Vis.align (E-mail this company) Microsoft Business Solutions–AX is a customizable, scalable & global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing & e-business, & provides functionality in wholesale distribution & business services environments.  (SERVICE) GO TO DETAILED REPORT

Cisco PIX 506E Security Appliance by Cisco Systems, Inc The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-built appliance.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

E-Guide - Fundamentals of Application Performance Management by Shunra Software August 2008 - (Free Research) Read this Expert E-Guide—a series of Expert Tips from Search Networking.com—and discover how to keep your application traffic moving smoothly and efficiently across your network, while introducing new applications seamlessly into the mix. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Critical Success Factors Deploying Pervasive BI by MicroStrategy June 2008 - (Free Research) Pervasive BI is the ability to deliver integrated right-time DW information to all users – it also provides an enterprise with the necessary visibility, insight, and facts to make smarter decisions in all processes at all times. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akamai Services for the High Tech Industry by Akamai Technologies. Akamai solutions for high tech companies provide a predictable, high-quality user experience that measurably improves the success of your online activities.  (SERVICE) GO TO DETAILED REPORT

10 Questions to Determine If You Need to Replace Your Fax Machines with Fax Server Software by Captaris February 2008 - (Free Research) Learn about a secure, efficient way to send and receive documents from virtually any application. Discover how replacing your organization?s fax machines with fax server software can help reduce costs and minimize risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Application Performance with WAN Emulation by Shunra Software June 2008 - (Free Research) Applications often perform poorly when run over a Wide Area Network (WAN). Few IT organizations focus enough attention on performance during application development or acquisition. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Going Mobile: Developing an Application Mobilization Plan for your Business by BlackBerry June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organizations needs to mobilize enterprise applications and systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Top Data Center Trends and Technologies in 2008 - Data Center Consolidation, Green IT and More by Mazu Networks. August 2008 - (Free Research) This E-Guide highlights Gartner’s new data center disruptive technologies of 2008, market trend and successful data center consolidation case studies to guide through the long and costly consolidation process. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Akamai Application Performance Services for the Manufacturing Industry by Akamai Technologies. Akamai Technologies managed services address core weaknesses of the public Internet, using the Akamai platform - 25,000 servers across 69 countries - to detect and avoid problem spots.  (SERVICE) GO TO DETAILED REPORT

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

E-Guide: Leverage your network with WAN optimization by Blue Coat July 2008 - (Free Research) In this Expert Lesson learn about the benefits of WAN optimization. It will explore, how it works, which applications are the best fit, and how to integrate it with security and network management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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