Topics Related to Your Search
Customer Relationship Management (CRM)
|
Business Intelligence Solutions
|
Customer Service (General)
|
Customer Experience Management (CEM)
|
Enterprise Resource Planning (ERP)
|
Telephony/ CTI/ VOIP
|
Enterprise Systems Management
|
Remote Access Technologies
|
Virtualization
|
Enterprise Information Integration/ Metadata Management
1 - 25 of 500 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
Migrating to Windows 7? What You Need to Know About User Settings by RES Software
January 27, 2010 - (Free Research) This white paper discusses migration to Windows 7. Migrating to Windows 7 might seem straightforward; however, when it comes to end-user settings, there are a few items you need to carefully consider to allow for a successful migration without disrupting end-user productivity.
Bitpipe Research Guide: EAI and Web Services by Bitpipe
November 30, 2006 - (Free Research) Research has shown more than 30 percent of IT spending is on integration, with software costs running into the millions of dollars for large enterprises.
Penetration Testing: Performing an IT Security MRI by Core Security Technologies
January 27, 2010 - (Free Research) In this webcast, prominent health care industry CISO Larry Whiteside of the Visiting Nurse Service of New York will share his methods for creating proactive IT security and vulnerability management best practices to help maximize internal resources and minimize risk.
The Work-at-Home Agent Model for Improved Customer Loyalty by inContact
December 03, 2009 - (Free Research) Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger
business continuity, and more.
Building a Home Lab Environment for Cisco Unified Communications by Global Knowledge
February 10, 2009 - (Free Research) This paper explains the need to select Cisco IP Phones, switches, routers for your home lab and explores how to configure the options of VMware so that you can load Cisco Call Manager and Cisco Unity virtual machines in a lab environment.
How Bad Are the Bad Guys? - The Changing Nature of Web Security Threats by Webroot Software, Inc.
September 23, 2009 - (Free Research) This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats.
Web Security SaaS: The Next Generation of Web Security by Webroot Software, Inc.
April 14, 2008 - (Free Research) This paper outlines Web security solutions that focus on increasing overall security effectiveness and reducing the burden on IT departments. It describes the challenges facing many SMB environments and identifies critical elements that make for lower-cost and easier-to-manage solutions. The paper highlights Webroot's SaaS security offering.
Innovative Marketing Strategies for Individual and Personal Lines Insurers by Infor CRM
July 22, 2009 - (Free Research) In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.
Exciting Future of Monitoring Patient Health from Home with Blackberry Solution by BlackBerry
February 25, 2009 - (Free Research) Because of cost restrictions and burdened healthcare systems, daily monitoring of patients with diseases has been nearly impossible. Seeking a solution, UHN and Mount Sinai Hospital conducted a 33-patient trial and found BlackBerry smartphones could increase patient involvement in their healthcare without adding pressure to the healthcare system.
Finding the Way Home: How to Design Your At-Home Agent Framework by inContact
December 01, 2009 - (Free Research) Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results.
Sybase IQ 15: An InDetail Paper by Bloor Research by Sybase, Inc.
August 2009 - (Free Research) Read this paper to learn how Bloor Research determined that Sybase 15 will provide substantially better performance at lower cost than traditional approaches for analytics, reporting, and data warehousing environments.
The Art of Teleworking by Polycom, Inc.
April 2009 - (Free Research) Does teleworking really work? How can a teleworker be as productive as an employee in the office? This white paper covers the advances in technology that make teleworking successful -- and provides solutions for challenges teleworkers may face.
Data Migration: A White Paper by Bloor Research by SAP America, Inc.
February 2009 - (Free Research) This paper is about using information management software from Business Objects, an SAP company, for SAP data migration projects, either for upgrades from one version of SAP to a newer one, or from other environments to SAP.
Customer Satisfaction with Email Archiving Systems by Sunbelt Software
January 2010 - (Free Research) Email archiving is rapidly becoming a critical best practice for organizations of all sizes and across all industries. This white paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings, to help decision makers in the evaluation process.
Secure Employee Mobility and the Need for Identity Assurance by RSA, The Security Division of EMC
May 2008 - (Free Research) Organizations have to allow employees remote access to corporate information resources in order to accelerate business growth. This paper explores the ways that successful organizations are enabling secure employee mobility while assuring the identity of the users accessing enterprise network resources from remote locations.
Home Is Where The Money Is by inContact
January 2010 - (Free Research) Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This webcast reveals the real cost of absenteeism and provides call center management best practices that boost company growth.
Learning from BPM Leaders by SAP America, Inc.
June 2009 - (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage.
Three Steps to Improving Server Virtualization ROI with XenServer and everRun by Marathon Technologies
September 2009 - (Free Research) Server virtualization offers a tremendous opportunity for cost savings in the data center. This paper will give three steps you can take to dramatically improve your cost savings from server virtualization as well as show how companies are using Marathon's everRun software to implement those steps.
Effective Negotiating: 5 Rules for Smooth Transactions by Global Knowledge
March 2009 - (Free Research) This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
Mobilizing Field Forces on Smartphones by BlackBerry
August 2009 - (Free Research) This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.
Tech Horizons: ASG's metaCMDB, The Technology That Rocks by ASG Software Solutions
July 2009 - (Free Research) Read this paper to learn the challenging business climate is an opportunity for many enterprises to revisit how IT supports the need for improved business productivity. Better, more efficient IT is often required. This streamlining of IT demands better and more accurate IT management processes in order to reduce waste.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.