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Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract by AT&T Corp October 30, 2009 - (Free Research) In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA. (EGUIDE) VIEW ABSTRACT | GO TO

McAfee Total Protection Service--30-Day Free Evaluation by McAfee, Inc. September 02, 2009 - (Free Research) Systems--Secure every server, laptop, desktop, and device. Do you need automatic protection for your small business systems but want to offload the monitoring and updating work? Register today for a free 30-day evaluation of McAfee Total Protection Service. (PRODUCT DEMO) VIEW ABSTRACT | GO TO

Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed Services Provider by AT&T Corp October 30, 2009 - (Free Research) The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues. (EGUIDE) VIEW ABSTRACT | GO TO

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. (WHITE PAPER) GO TO WHITE PAPER

Taking Control of Your Business: Growing Profitably in the Professional Services Market by SAP America Inc January 2006 - (Free Research) This paper details how professional services firms can grow and thrive in a difficult market by enhancing project visibility, maximizing resource utilization, improving operational efficiency, and successfully acquiring more customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google Apps January 2009 - (Free Research) This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Using Supply Chain Performance Management Strategically by SAP America Inc November 2009 - (Free Research) Paralleling the explosion in materiel sourcing over the past decade, corporate supply chains have grown strikingly more complex because of a greater amount of outsourcing, increased globalization and a more complex regulatory environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Network Transformation: Product and Service Leadership by SAP America Inc October 2009 - (Free Research) For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Report: Enterprise Managed PC Backup Services by Iron Mountain Digital January 2009 - (Free Research) In this report, Gartner examines why PC and notebook backup services are making a comeback and compares offerings from four service providers targeting midsize and enterprise customers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation September 2009 - (Free Research) As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

A Guide to the Value of Reliable Data in Insurance by DataFlux Corporation November 2009 - (Free Research) Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Compliance and Risk Management Strategy by Ounce Labs, an IBM Company September 2009 - (Free Research) CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed. (EGUIDE) VIEW ABSTRACT | GO TO

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation June 2009 - (Free Research) Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation June 2009 - (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Managing third-party compliance by IBM July 2009 - (Free Research) Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

McAfee Buyer's Guide to Data Protection by McAfee, Inc. July 2009 - (Free Research) Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Cost Of Email: Putting A Price Tag On Your Email Environment by Mimecast August 2009 - (Free Research) You can't afford to ignore email archiving, security, internal policy or regulatory requirements, but can you afford to keep paying for it as multiple systems on top of your email system? This paper will list and discuss what your email infrastructure is really costing you as well as talk about cloud based services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Outsourcing Drives Business Process Improvements by CompuCom Systems, Inc. June 2009 - (Free Research) More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Decisions Ezine Vol. 2 by CIO Decisions September 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. (EZINE) VIEW ABSTRACT | GO TO

The Full Price Tag of Your Email Environment by Iron Mountain Digital September 2009 - (Free Research) Understanding how much your current email system costs, and how that all adds up, is the key to making changes and to providing a better service for your users. This paper will list and discuss what your email infrastructure is really costing you. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Truths About Enterprise Data Protection by PGP Corporation December 2008 - (Free Research) How can your business secure data that is always on the move? Read this paper to learn valuable information for securing your data with an enterprise-wide data encryption strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Where does security fit in the cloud? by VeriSign, Inc October 2009 - (Free Research) This expert E-Guide offers an in-depth look at the security of cloud computing. Discover a risk versus benefits comparison, learn why it may be difficult to satisfy compliance auditors if security controls are obscured, and see why cloud vendors aren’t very concerned with security. (EGUIDE) VIEW ABSTRACT | GO TO

Evaluating the Advantages and Pitfalls of SAP Managed Hosting by Freudenberg IT June 2009 - (Free Research) In this webcast, you will learn what to look for in an SAP managed hosting provider -- including how to determine your organization's requirements and how to evaluate potential providers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Five IT Trends that Reduce Cost AND Improve Web Performance by Gomez August 2009 - (Free Research) Hear from Forrester Research experts to learn about 5 key business and technology trends that are enabling companies to reduce costs AND ensure web application performance. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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