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Effective Strategies for Capturing the Voice of the Customer by SPSS Inc. Worldwide Headquarters
March 12, 2009 - (Free Research) This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
On Demand Webcast: Improving Service Delivery with Intelligent Document Capture by EMC Corporation
November 23, 2009 - (Free Research) This EMC webcast series will show how you can deliver these benefits by digitizing, securing, and automating operational processes to create a Connected Government. Download this webcast series to discover technologies that can transform your agency's operations.
Desktop Authority Image Center Version 3.0 by ScriptLogic Corporation
April 10, 2009 - (Free Research) How many hours/days does it take to get new PC's prepared for a new employee? What happens when 100 new PC's arrive? Is your desktop management plan missing a key ingredient? Let us help.
Capture the Right Requirements and Build Great Products in Half the Time by Jama Software
December 08, 2009 - (Free Research) Read this white paper to examine the top 3 productivity problems software development teams face. Learn how companies with a central hub of product intelligence are better able to stay connected throughout development, reduce defects and redundant research, build products faster and more efficiently, and more.
Capturing the Essence of Accounts Payable Automation for SAP® by ReadSoft
August 20, 2009 - (Free Research) Read this paper to learn about the accounts payable (AP) automation solutions available today and learn which solutions best relieve the AP pain points while delivering the best overall solution, through leveraging the existing SAP® ERP environment and it's built in workflows.
Why Records Management Is Important by Hewlett-Packard Company
March 06, 2009 - (Free Research) Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies. This white paper explains why such a process is important.
Upgrading Siebel CRM with Zero Downtime by Oracle Corporation
November 02, 2009 - (Free Research) This white paper discusses how organizations can upgrade their Siebel CRM solutions with zero downtime using a log-based, real-time change data capture (CDC) and replication solution, along with implementation best practices to overcome common upgrade challenges.
Webcast: Turning Virtual Sprawl Into a Good Thing by Hewlett-Packard Company
December 10, 2009 - (Free Research) Many organizations lack visibility into the physical and virtual infrastructure in their data center, preventing them from achieving effective infrastructure management. This webcast explores how dependency mapping addresses this issue by enabling you to track and control configurations, model and test proposed changes and execute failure analysis.
Orion NetFlow Traffic Analyzer by SolarWinds, Inc.
February 10, 2009 - (Free Research) Many networking managers cite lack of visibility into network issues and performance as a common problem. They need the ability to identify which users and applications are consuming the most network bandwidth and which IP addresses are top talkers. Check out this download to learn how the Orion NetFlow Traffic Analyzer provides this information.
How to Maximize Revenue by Sending Targeted Promotions to Customers by Infor CRM
October 23, 2009 - (Free Research) This paper discusses the key obstacles that stand in the way of marketers garnering good insights into retention rates and customer profitability and presents a solution on how to overcome these obstacles. You'll also learn how to increase customer loyalty and retention while increasing revenue.
Operational Responsiveness: Case Studies of Business Making Progress by Progress Software
August 24, 2009 - (Free Research) Read these case studies to learn how Progress Software made it not only possible but also made it easy to improve operational responsiveness for several leading companies that operate in many varying industries. Learn the benefits these organizations accrued from Progress Software and learn what benefits your company can experience.
Event-Driven Intelligence in Telecommunications by Pitney Bowes Business Insight
January 15, 2010 - (Free Research) Leading telecommunications companies are finding ways to integrate data into business processes and also automate decisions with on-demand business analytics. This paper can provide you with background on Intelligent Mail®, with an emphasis on the 21 practical ways you can leverage mailstream intelligence to improve your business today.
Dell Deployment Design and Implementation by Dell, Inc. and Intel
October 07, 2009 - (Free Research) The Dell Project and Program Management approach enables the alignment of all elements of a client deployment. This standardized and easy-to-understand framework can be tailored as necessary to complement and integrate with existing
customer processes.
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