Collaborative Tools | Web, Video and Audio Conferencing | Messaging Solutions | Unified Communications / Voice & Data Convergence | Social Networks and Community Management | Teleconferencing | Business Process Management (BPM) | Secure Instant Messaging | Telephony/ CTI/ VOIP | Enterprise Systems Management

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IBM, RIM Plan to Introduce New Lotus Features and Developer Tools on the Blackberry Platform by BlackBerry February 25, 2009 - (Free Research) This release explains RIM's new Lotus collaboration features and developer tools on the BlackBerry® platform that will enable greater access to live expertise and collective intelligence through BlackBerry® smartphones. (PRESS RELEASE) VIEW ABSTRACT | GO TO

Roadmap to UC Projects that Reap Rewards by SearchUnifiedCommunications.com E-Books November 09, 2009 - (Free Research) This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future. (EBOOK) VIEW ABSTRACT | GO TO

The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real-Time Collaboration Tools by Citrix Online August 19, 2009 - (Free Research) This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools. (EBOOK) VIEW ABSTRACT | GO TO

An Emerging Triple Play: Video Communications, Managed Services and Unified Communications by TANDBERG November 12, 2009 - (Free Research) An intriguing triple-play is emerging - the combination of video communications, managed services and unified communications - to create a new approach to inter- and intra-company collaboration and operational excellence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seeing is Believing: The Value of Video Collaboration by Polycom, Inc. April 02, 2007 - (Free Research) Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most? Get the answers here. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Considerations for IT by Google Apps December 15, 2009 - (Free Research) Read this transcript of the 'Considerations for IT' podcast to learn why companies have chosen Google Apps to improve their IT infrastructures. Learn which technical and business factors drove one company to adopt this technology. Determine how this technology can be used in your IT environment to improve Web application performance. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Mobile Social Networking and the Next Generation of Handheld Devices by BlackBerry February 25, 2009 - (Free Research) This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Enterprise Server for Novell GroupWise by BlackBerry February 25, 2009 - (Free Research) The collaboration client that was previously named BlackBerry® Instant Messaging for Novell® GroupWise® Messenger is now named the BlackBerry® Client for Novell® GroupWise® Messenger. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft October 01, 2007 - (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Guide: Key Strategies for Improving Customer Service in a Down Economy by Citrix Online January 07, 2010 - (Free Research) Read this E-Guide and explore key techniques for using Web 2.0 technologies to improve your customer service, marketing and sales efforts. Discover a sound customer service strategy for your organization, as well as two types of online customer service initiatives. (EGUIDE) VIEW ABSTRACT | GO TO

Using Social Search to Drive Innovation through Collaboration by Vivisimo, Inc. December 22, 2009 - (Free Research) This paper, will try to help you strike a balance between solid business thinking and explosive enthusiasm for any new technology option with 2.0 in the description. Our goal is to give you a new way of looking at old challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top Five Benefits of Video Conferencing by Polycom, Inc. January 26, 2009 - (Free Research) From obvious benefits, like reduced travel costs, to a few less apparent advantages, see what Polycom customers, resellers and industry analysts are saying about the power of video conferencing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Google Apps - Considerations for IT by Google Apps December 10, 2009 - (Free Research) Tune into this expert podcast to learn why companies have chosen Google Apps to improve their IT infrastructures. Learn which technical and business factors drove one company to adopt this technology. Determine how this technology can be used in your IT environment to improve Web application performance. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Solution Provider Uses Hosted Services to Secure a Significant Deal with Retail Giant by Microsoft June 01, 2009 - (Free Research) CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

So You Have VOIP, Now What? Video-enabling Your IP Network by TANDBERG November 12, 2009 - (Free Research) IT executives no longer need to justify their use of Voice over IP—the technology works. It saves companies money, and it enables communication across global boundaries. As companies grow more global, and workers more virtual, employees must be able to communicate with co-workers, partners, customers and suppliers anytime, anywhere. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Market and Sell Services with Webinars by Citrix Online June 01, 2009 - (Free Research) This new Quantum Leap Marketing white paper explores how to successfully market and sell services with Webinars so that you get maximum mileage out of your marketing budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity by Microsoft June 01, 2009 - (Free Research) Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent by Microsoft September 01, 2009 - (Free Research) REEDS Jewelers is a full-service, multichannel jewelery retailer with 67 stores in the United States and an online presence. REEDS subscribed to Microsoft® Business Productivity Online Standard Suite, part of Microsoft Online Services, to give employees online access to the latest communications programs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CDW Services: Unified Communications by CDW Corporation January 22, 2009 - (Free Research) Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Enterprise Server for Microsoft Exchange - Service Pack: 6 by BlackBerry February 25, 2009 - (Free Research) BlackBerry® Enterprise Server version 4.1 SP6 supports HTML and rich-content email messages for BlackBerry devices that are running BlackBerry® Device Software version 4.5 or later. (DATA SHEET) VIEW ABSTRACT | GO TO

Creating Business Value Through Better Collaboration by Microsoft Corporation India Pvt Ltd December 01, 2005 - (Free Research) Microsoft collaboration technologies can help companies provide workers with integrated communications, collaborative workspaces, access to information and people, and people-driven processes. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Networking Solutions Resource Center by Cisco Systems, Inc. November 06, 2009 - (Free Research) This Networking Solutions Resource Center was developed to bring the latest information on networking technology to today's IT pros. The videos, reports, whitepapers, podcasts and other materials that you'll find here were created to show you how your company's networks can help the people who work there be more efficient and productive every day. (RESOURCE CENTER) GO TO

Expanding Information Access Initiatives with Embedded Enterprise Search by Vivisimo, Inc. December 22, 2009 - (Free Research) This paper focuses specifically on what application developers—specifically, ISVs and solution integrators—need to do in order to satiate this emerging market demand. Read on to learn some of Vivisimo's capabilities and how ISVs and solution integrators can leverage them to address evolving search challenges within their respective applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GroupID 5 Suite: Active Directory Provision Tool - Free 60 Day Trial! by Imanami December 15, 2009 - (Free Research) If users are the lynchpin of Identity Management, then groups are the catalyst to security and productivity. Your organization wants to provision users into Active Directory and keep that data accurate. When an organization provisions a user, they want them to be automatically added to the correct security groups and distribution lists. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The Art of Teleworking by Polycom, Inc. April 06, 2009 - (Free Research) Does teleworking really work? How can a teleworker be as productive as an employee in the office? This white paper covers the advances in technology that make teleworking successful -- and provides solutions for challenges teleworkers may face. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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