Call Center
REGISTER| SIGN IN| HELP| HOME
Browse
Project Tools
About Us
For Vendors
Search by:   
Search
  Advanced Search >    Search within results  

e
Browse Directory>   Business Solutions>  Customer Service>  Problem Ticket Management
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
Browse Results  1 - 11 of 11
Too many results? Filter by:
Taking the Guesswork out of ITIL by Netuitive, Inc.
May 2008 - (Free Research) ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL Now - A Stepped Approach by Numara Software
April 2008 - (Free Research) Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Numara® Track-It! 8 Overview Webinar by Numara Software
March 2008 - (Free Research) In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Forrester Wave: Service Desk Management Tools, Q2 2008 by Hewlett-Packard Company
April 2008 - (Free Research) This Forrester research brief reviews the strengths and weaknesses of top service desk management tool vendors like HP, CA, IBM, and BMC.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ServiceCEO Enterprise--Multi-site Service Organization Management by Insight Direct (E-mail this company)
ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Dispatch Direct: Service Call Dispatching by Dispatch Direct
Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Aldon Community Manager - Requirements Management & Incident by Aldon.
Aldon Community Manager is a Web-based requirements and incident management solution. Aldon Community Manager monitors change requests, manages approvals, associates requirements and projects, and provides workflow templates and essential infrastructure. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Steps for Implementing Comprehensive Support Management by EnterpriseWizard Inc.
July 2008 - (Free Research) This demo explores how to effectively manage all aspects of customer service. Learn how to implement proactive customer service and reduce response times for an improved user experience.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Parature's Online Customer Service Software & Solutions by Parature Inc.
Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs. 
(ASP)GO TO DETAILED REPORT

On-Demand Support Software by Parature Inc.
Parature eTicket enables your customers to submit support tickets through your customer service or help desk websites, and enables your support team to track, route and manage customer tickets. As a result, your customer support team will provide efficient, superior customer service, resulting in satisfied and loyal customers. 
(ASP)GO TO DETAILED REPORT

Increased Productivity, Decreased Cost, Happier Employees with HelpDesk Software by TechExcel, Inc. (E-mail this company)
April 2006 - (Free Research) Replace existing help desk software because of poor performance and an unresponsive vendor. The new software needed to be easier to use, require less administration, and cut costs. Most importantly, the new software needed to support the informational needs of managers and support staff without requiring them to learn any new technical skills.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

1 - 11 of 11

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.


 
The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.
Featured Companies | Get Listed on KnowledgeStorm | About KnowledgeStorm | Help
Solution & Research Index
Recent Searches: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25
Call Center is a part of the KnowledgeStorm Network.

KnowledgeStorm is brought to you by TechTarget, the most targeted IT media.
Copyright © 2008 KnowledgeStorm and TechTarget. All rights reserved. Privacy Statement - Terms of Use
 
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints




   TechTarget - The IT Media ROI Experts